The Course Provides Training for Family Members Who Have More Experience With the Army

Soldiers may pursue any credential listed in Army Credentialing Opportunities On-Line (Army Cool). Soldiers are no longer required to adhere to the credentialing options (Civilian Occupation Related, Academic, or MOS Related).

General Data about CA

• Certifications are voluntary credentials offered by not‐governmental agencies to set professional standards for qualifications.
• Certificates are typically issued afterwards an private attends or participates in a particular meeting or course, are educationally focused rather than occupationally focused, are not always based on a formal chore/practice analysis or role delineation report, and may non be assessment based. Certificates are not listed on Army COOL.

Credentials included on Cool are analyzed advisedly and must exist relevant to a military occupation and meet COOL credential standards.

Regular army Absurd is not the aforementioned equally the Army CA Plan. It is a repository for all credentials that Soldiers wish to pursue. Army Cool lists credentialing agencies that meet Cool credential standards. Absurd does not list preparation vendors.

Please ensure you are checking your junk/spam mail every bit ArmyIgnitED e-mail notifications may exist forwarded to a junk/spam mail binder.

If there is a missing enlisted or warrant officer MOS, submit an inquiry on the Army Absurd Contact Folio and let us know.

At this time, no additional officer AOCs are planned for inclusion on Cool.

All eligible Soldiers (enlisted, warrant officeholder, and officer) may use CA to earn any credential listed on COOL, fifty-fifty if it is not related to your MOS or AOC.

Please utilise the "recommend a credential" feedback class located on the Contact folio here on COOL to recommend a credential be added to COOL. It helps if you lot provide the exact name of the credential, credentialing bureau, and the URL for the website.

Annotation that Army Absurd only includes national certifications and licenses, and does not include state licenses, preparation courses, or certificate programs. Additionally, recommended credentials must be relevant to a military occupation and see COOL credential standards prior to being included on COOL.

• ACCESS, ArmyU CA Email
• Army Cool Contact Folio
• Your servicing Ground forces instruction center/office; a list of centers/offices can be found at ArmyIgnitED.

For Technical Aid:

If you are experiencing technical bug within the armyignited.com site, please submit a example in ServiceNow.

• Please navigate to ArmyIgnitED and login
• Click Support Tab (Top Menu)
• Click Create a Case
• Click the folder icon under filter navigator (Top Left)
• Ringlet downwardly and Click Customer Service
• Click Cases
• Click Create New
• Case Form will brandish in window view
  • Fill out pertinent information
  • Select Case Type: Technical Issues
  • Select Sub Category: Cull item that best fits outcome
  • Select Assignment Grouping: Deloitte Tech Team
  • Click Submit button (Height Right)

If you are not able to log into ArmyIgnitED and/or are experiencing technical issues, please submit a case in ServiceNow.

• Please navigate to Service Now
• Select the 'Create a Case as a Invitee User' button
• Complete the grade with your information for all required fields denoted with an "*"
• Email – Please enter your .mil e-mail address
• If y'all are trying to request back up for a dissimilar issue, select 'Technical Issues' as the Example Blazon and 'Other' equally the Sub Category

Soldiers tin can find their education center/function by logging into ArmyIgnitED and clicking on the "Find Educational activity Eye" tab at the top of the page. From at that place Soldiers search by city, state, UIC code, zip code, or Educational activity Center name, and the signal of contact volition be listed.

Yes, ArmyIgnitED has replaced GoArmyEd for CA and TA. GoArmyEd was shut down permanently on 12 Feb 2021.

Eligibility

The CA program is available to enlisted, warrant officers, and officers.

Eligible Soldiers include those who are: Regular Army, Active Guard/Reserve (AGR) pursuant to Title x and Championship 32, U.S. Army Reserve (USAR), and Regular army National Guard (ARNG) in an agile drilling condition with a designation as satisfactory.

Yeah, Officers who take graduated from Basic Officer Leader Course are eligible to use CA.

Deputed Officers (CW2, 2LT, and in a higher place) may use CA only if the officer agrees to serve a military service obligation, in accordance with current TA requirements.

The CA military Service obligation commences on the ending date of each grade for which CA was canonical. Officers using CA for testing or recertification (only) of a credential volition not incur a service obligation.

For some credentials, your experience in the Army may qualify yous to sit for the exam. It is best to contact the agency directly to determine eligibility requirements.

Army training institutions and career management field proponents are authorized to pay for institutionally delivered credentials. Payment of institutionally delivered credentials does not count toward the Soldier's fiscal yr TA/CA limit. To obtain information related to proponent school-sponsored credentials for your MOS, achieve out to your proponent or utilise the contact information provided on the MOS Proponent Funded page.

No, veterans are not authorized to participate in the CA program.

Eligible veterans may be able to utilise their GI Nib benefits to pay for credentialing related expenses. Information about the GI Neb can be found hither on Regular army COOL and the VA's Education and Grooming website.

Covered Costs

No, Soldiers will not be reimbursed for whatever credentialing related expenses. ACCESS ArmyU pays directly to the vendor and only for canonical CA Requests.

Yes, CA is authorized for the payment of expenses for classroom, hands-on, or online/blended grooming and courses, materials, manuals, study guides, text books, processing fees, examination fees, and other expenses related to the attainment or recertification of credentials.

CA is authorized for the payment of expenses for classroom, easily-on, or online/blended training and courses, materials, manuals, report guides, text books, processing fees, test fees, and other expenses related to the attainment or recertification of credentials.

CA is authorized for the payment of expenses for classroom, hands-on, or online/composite preparation and courses, materials, manuals, study guides, text books, processing fees, test fees, and other expenses related to the attainment or recertification of credentials.

Soldiers may pursue whatsoever credential constitute in Army Credentialing Opportunities On-Line (Army Cool).

Yes, CA is subject to the same funding ceiling as TA. A Soldier may use both TA and CA; however, the combined usage past any Soldier shall not exceed the financial yr limit of $4000.

CA is not authorized for:

• Preparatory classes for college/graduate admissions testing such as the Scholastic Assessment Exam, Graduate Record Examination, or Law School Aptitude Test.
• Career Skills Programs.
• Professional credentials, to include renewals, that are a prerequisite for appointment in the Armed services.
• Credentials associated with doctoral level degrees as defined by the U.S. Department of Education. Examples include, but are not limited to, Doctor of Jurisprudence or Juris Dr. (J.D.), Doctor of Medicine (Chiliad.D.), Md of Pharmacy (Pharm.D.), and Doctor of Philosophy (Ph.D.).
• Apprenticeships

Yeah, Soldiers may piece of work on multiple credentials simultaneously or sequentially. Prior to using CA, Soldiers must submit a credential request for each credential pursued.

CA is subject to the same funding ceiling as TA. A Soldier may utilize both TA and CA; however, the combined usage by any Soldier shall not exceed the fiscal year TA limit.

CA Process

Log into ArmyIgnitED. ArmyIgnitED is using login.gov to permit y'all to sign into your business relationship safely and securely. Create or Log into your account and acknowledge the Soldier Statement of Agreement (SOU).

Select either the "MOS/ASI" pick if you wish to pursue a credential aligned with your MOS/AOC/ASI, or the "Other" option if y'all wish to pursue a credential NOT aligned to your MOS/AOC/ASI.

Select the credential you wish to pursue and submit.

In one case you accept selected a credential, request CA funding.

Select a vendor from the listing that appears for your credential.

Select the form/exam. Submit.

Your CA Request will road to ACCESS ArmyU who volition review your request. Yous will exist contacted if there are whatever issues or questions with your request. You volition be notified via email once your CA Asking is approved. Most requests are processed no afterward than three days prior to your starting time date, and then if you lot have not received a response prior to that, please submit a ServiceNow (Snowfall) ticket. All books/materials that are approved for funding, will exist sent directly to you.

For detailed instructions, including screenshots, view the Soldier CA Process Guide.

Soldiers must submit divide CA Requests for each credentialing training form and/or test.

All CA Requests must exist submitted at least xxx business days prior to the course or exam start date.

Upon approving of the CA Asking, ACCESS, ArmyU volition contact the Soldier either by phone or email with next steps. Near requests are candy no subsequently than 3 days prior to the training course and/or examination start date. If a response has not been received at to the lowest degree iii days prior to the start date, delight submit a ServiceNow (Snow) ticket.

CA Requests submitted less than 30 business days prior to the course or exam start date volition be rejected.

If the vendor cancels a CA funded course or examination, the Soldier must electronic mail ACCESS, ArmyU at mailto:usarmy.knox.hrc.mbx.tagd-aces-credentialing-programme@army.mil non after than five business days from the date the Soldier was notified past the vendor of the cancellation. The Soldier volition attach a cancellation notice from the vendor to the electronic mail. Upon ACCESS, ArmyU's approval, the Soldier can asking CA for an advisable replacement class or exam (if desired).

Soldiers who wish to change the offset or stop date of an existing CA request, whether funded or pending funding, must submit a ServiceNow (SNOW) ticket and request the change. ACCESS, ArmyU will corroborate or deny the alter based on the reason for the request. The end date of a requested form extension cannot exceed one calendar yr from the start engagement of the course.

Soldiers who wish to withdraw from a CA-approved grade or exam must practice then in ArmyIgnitED. Nether no circumstances will the Soldier coordinate a withdrawal direct with the vendor. If this occurs, the Soldier volition be liable for any debt incurred.

Soldiers take i (1) calendar year from the get-go date of the grooming or exam on the CA Request. If the training or exam is not completed within that timeframe, the price on the CA Asking will be recouped from the Soldier.

Yep, if you lot accept non completed your grooming or exam within ane (1) agenda year from the offset date of the training or exam on the CA Request. Soldiers who wish to alter the start or stop date of an existing CA request, whether funded or pending funding, must submit a ServiceNow (SNOW) ticket and request the change. ACCESS, ArmyU will approve or deny the change based on the reason for the request. Withal, if you do not complete the training or test within the extension timeframe, the cost will be recouped.

Users that have access to Armyignited.com and can access ServiceNow:

If you have questions regarding your CA request in ArmyIgnitED, please submit a case in ServiceNow:

• Please navigate to armyignited.com and login
• Click Support Tab (Top Carte du jour)
• Click Create a Example
• Click the binder icon nether filter navigator (Top Left)
• Scroll down and click Customer Service
• Click Cases
• Click Create New
• Case Class volition display in window view
  • Make full out pertinent information
  • Select Case Type: Agree Questions or Waivers, or Invoicing or Billing, or Asking Rejected
  • Select Sub Category: CREDENTIALING ASSISTANCE
  • Select Consignment Group: HQ ACCESS
  • Click Submit button (Top Right)

Utilize the description box (if allowed, if not, add to Additional comments section) to be very specific to what you lot are requesting. Too include your total name (equally listed in ArmyIgnitED), email, rank, MOS, location, and the instance number you are requesting data on.

Credential Examination Process

Once Admission, ArmyU approves your CA Request for a credential examination, Access, ArmyU will provide you lot instructions to schedule the exam. You then take the test, and within x business organization days of completion, the vendor must upload the completion document to your ArmyIgnitED account.

Reporting Course and/or Test Results

It is suggested that Soldiers ensure the vendor provides a certificate of completion to be uploaded in the Soldier's account. Soldiers will not receive blessing to use CA for an additional course or test until the vendor provides the certificate of completion or form for a completed course or exam.

Missing or Failing an Exam or Course

Soldiers must successfully consummate an approved credentialing course or examination to avoid the recoupment of CA funds. Failing a class or an exam, withdrawing from a course or an exam with Army cost or failing to nourish a course or sit for an examination in the timeframe requested volition result in CA recoupment.

If a Soldier is required to repay the Army for CA received, the Defense force Finance and Accounting Service (DFAS) will deduct the funds from the Soldier's pay in accordance with current DFAS policies. The Soldier volition be informed via email by ArmyIgnitED or Access, ArmyU. Soldiers can submit a ServiceNow (SNOW) ticket through ArmyIgnitED for aid with recoupment problems.

Training Providers

Vendors are organizations that provide grooming that volition support passing the exam leading to a credential, license, or certification. Credentialing Agencies offer the credential, license or exam for the certification.

If you practice non see your vendor of choice (for grooming, test, books, materials, etc.) in ArmyIgnitED, select "Don't See a Related Vendor?". The ArmyIgnitED system will route you to SNOW so you may submit a ticket requesting the vendor be added. Provide specific information to ACCESS, ArmyU such as the full name of the vendor, the vendor URL, the point of contact for that vendor, vendor phone number and electronic mail so ACCESS ArmyU tin contact the vendor and request they participate in the CA Programme.

Approval can take up to a calendar week (depending on the amount of pending vendors) if all information has been submitted and the Memorandum of Agreement (MOA) has been signed.

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U.Due south. Ground forces Recruiting (USAREC)

To find out more information regarding Credentialing Help, please contact your servicing pedagogy centre/office or download the Soldier CA Process Guide on the Ground forces Credentialing Assistance Program folio. To find out more data about MOS Proponent funded credentials, visit the MOS Proponent Funded page to view the points of contact for each branch who tin provide farther details. This information can also be accessed from the Ground forces COOL homepage by clicking the MOS Proponent Funded tab at the bottom.

Soldiers tin can find their education center/office by logging into ArmyIgnitED and clicking on the "Find Education Center" tab at the top of the page. From there Soldiers search past city, state, UIC lawmaking, zip code, or Education Eye name, and the point of contact will be listed.

Soldiers can email their point of contact at their Education Center to talk over if this is bachelor at their location.

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Source: https://www.cool.osd.mil/army/costs_and_funding/army_ca_faq.htm

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